Through our Website, we strive to provide our customers with the most comfortable and high-quality service. If you decide to use the services of the Company and intend to continue using the Website, you must read and accept the Terms of service (hereinafter referred to as the Agreement). If you do not agree with the Agreement, then you should refuse to use the Website and the Company's services.
Your use of the Company's services, as well as your continued visit to the Website, will be regarded by us as an unconditional confirmation (presumption) that (in the aggregate) that you have independently read and understood all the terms of these rules, you have no objections to them, you agree to adhere to and comply them in full. Thus, you confirm that the Company has the right to rely on the presumption specified in this paragraph in full.
User — an individual who has registered on the Company's website.
Terms of use of the Website, the Company's services and the Company's pages on social networks
1. The user and the administration of the Company are obliged to communicate politely.2. The Company has the right, without providing evidence, to block the User (or ask him to stop using the Company's services) on the Website, the Company's services and the Company's social networks, if the User:
- 2.1. did not read the Agreement;
- 2.2. communicates rudely with the administration of the Company or the users of the Company;
- 2.3. insulted the administration of the Company or the users of the Company;
- 2.4. tried to deceive the administration of the Company;
- 2.5. used the detected defects on the Website, the Company's services or the Company's social networks;
- 2.6. spam on the Website, the Company's services or on the Company's social networks;
- 2.7. creates fake accounts on the Website, the Company's services or on the Company's social networks.
3. The technical support of the Company is obliged to answer the questions of the User within 24 hours.
4. The User can contact the technical support of the Company only by using the mail i@steamma.com or create a support ticket on the website. We advise you to use these methods of communication with the Company, otherwise you may be deceived.
5. If the User discovers a defect when using the Website or the services of the Company, which prevents him from working with the Website or the services of the Company, then the User has the right to ask to suspend the service of the Company, which debits funds from the User's balance, until this defect is corrected on the Website or the services of the Company.
6. The gift is canceled if the winner of the competition does not collect his gift within a week.
7. The replenishment of the User's balance will be delayed for 7 days if the User systematically makes the same mistake when replenishing the balance, for example, does not indicate his email (if required) when replenishing the balance.
8. The Agreement is subject to change, therefore we recommend that you check the Agreement for updates each time you visit the Website in order to be properly informed.
9. If you are reading this Agreement in a language other than Russian, you agree that the Russian version will prevail in the event of any discrepancy.
10. At the time of technical work, which is aimed at making everyone feel good, money for any services is not returned.
11. At the moment of situations that do not depend on us, for example, the Internet provider has turned off the Internet for us because of some of their mistakes, money for any services is not returned.
12. The Company is not responsible for expenses received through the use of the Company's services.
13. USD (US dollar) is the main currency of the Company's services.
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